Communication

Our Communication Philosophy

We take a deliberately minimal approach to user communication, respecting your time and inbox.

Our No-Email Philosophy

Most services flood your inbox with:

Marketing newsletters
Product updates
Usage statistics
Feature announcements
Promotional offers
Re-engagement campaigns

The only emails you’ll receive from us are the ones you specifically request — things like secret link deliveries, account notifications, or updates you’ve explicitly opted into. Even when you do opt in, you’ll rarely hear from us, and only for the specific reasons you signed up for. Your inbox belongs to you.

Why This Matters

A privacy tool shouldn’t behave like a marketing platform. By keeping our communications minimal:

We reduce the surface area for phishing and social engineering — fewer legitimate emails from us means suspicious ones are easier to spot
We stay focused on running a reliable service rather than optimizing engagement metrics
We respect the trust you place in us when you share your email address

Where We Put Our Energy

Instead of drafting campaigns, we spend our time on the things that actually matter to you:

Core reliability — making sure the service works when you need it
Privacy safeguards — strengthening encryption and data handling
Compliance — keeping up with jurisdictional and regulatory requirements
Transparency — being open about how we operate and why

Have thoughts about our communication approach? Contact us.