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Roles and permissions

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Every person in an organization has a role. The role decides what they can do, within what the organization’s plan includes. A feature is available to you only when your plan includes it and your role allows it.

Each role includes everything the role below it can do.

Role What it covers
Owner Everything an admin can do, plus billing, organization settings, role changes, single sign-on, and every custom-domain setting: branding, homepage, incoming secrets, email sender and sign-in.
Admin Everything a member can do, plus member invites and removals, adding, verifying and removing custom domains, and Secret Activity. Admins can open a domain’s settings but cannot save changes.
Member Creating secrets, viewing receipts, API access, and longer default expiration.

Organization settings open only for owners and admins. A member uses the organization’s shared resources but does not administer them.

There are two reasons, and the app tells them apart:

  • The plan does not include it. An owner or admin sees an upgrade prompt. Changing the plan fixes this; see Managing your subscription.
  • Your role does not allow it. The control is hidden or disabled, or you are told it is for owners and admins. Upgrading does not change this; ask the owner to change your role.

Secret Activity shows both: an admin on a plan without it sees an upgrade prompt, and a member on a plan that includes it is told the tab is for owners and admins.

  • Changing roles. Only the owner can change someone’s role, and only between Member and Admin. Nobody can be made owner this way, and the owner’s role cannot be changed; see Ownership and transfer.
  • Inviting. Owners and admins invite people as members or admins, never as owners. On Identity Plus, the invitation form offers the Member role only; see Inviting members.
  • Removing. The owner can remove admins and members. An admin can remove members but not other admins. A member can remove nobody. Nobody can remove the owner, or themselves.

A membership can be limited to a single custom domain rather than the whole organization. This happens when someone joins by signing in through SSO on that domain. A member limited to one domain works within that domain and cannot invite or remove anyone, whatever their role.

Paid plans do not set a fixed limit on the number of members. The Members tab shows how many members and pending invitations the organization has.

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