# Data Protection

> What Onetime Secret stores, how long it's kept, where it's processed, and how this supports your compliance obligations.

This page describes how Onetime Secret handles your data: what is stored, for how long, where it lives, and how that supports your own compliance program.

## What we store, and for how long

* **Secret content** is encrypted and intended for a single retrieval. Once a secret is viewed — or reaches its expiration — it is permanently destroyed.
* **Expiration is built in.** Every secret has a lifetime (configurable within your plan’s limits); nothing is intended to live indefinitely.
* **Minimal metadata.** In keeping with our [Data minimization](/en/security/our-principles#data-minimization) principle, we aim to keep only the metadata needed to operate the service.

## Encryption

Secrets are **encrypted in transit and at rest** on every plan. Transport is protected with TLS, and for custom domains we manage SSL/TLS certificate issuance and renewal automatically.

For especially sensitive material you can add defense in depth by enabling a **passphrase**, splitting information across multiple secrets, and choosing the shortest practical expiration — see [Security Best Practices](/en/security/best-practices).

## Where your data is processed (residency)

You can choose the region where your data is processed and stored — currently the EU, UK, US, CA, and NZ. This lets you keep data close to your users and within a jurisdiction that fits your requirements. See [Where your data lives](/en/security/where-your-data-lives/) for details and endpoints.

## Compliance

Onetime Secret is designed to support your compliance efforts; it does not replace your own controls, policies, and legal review.

* **GDPR / data protection.** Regional data residency, short-lived data, and data minimization are designed to help you meet data-protection obligations. In most deployments you act as the data controller and Onetime Secret as a processor for the limited data involved.
* **HIPAA.** Onetime Secret can provide a more secure channel than email for exchanging initial access credentials, but it should be used as a stopgap rather than a permanent system of record for PHI. Pair it with a dedicated compliant system for ongoing PHI workflows.
* **Certifications, DPAs, and specific frameworks.** For questions about certifications, a Data Processing Agreement, or a specific regulatory framework, contact **<support@onetimesecret.com>**.

For organizations with strict data-control requirements, [self-hosting](/en/self-hosting/) keeps everything within your own infrastructure.

## Questions or need support?

We’re here to help.

* General: <support@onetimesecret.com>
* Security issues: <security@onetimesecret.com> ([disclosure policy](/en/security/vulnerability-disclosure))